Privacy Policy | Ryan Hoover Information Security LLC

1. Introduction

This Privacy Policy outlines how Ryan Hoover Information Security LLC ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the website and clients ("Clients") of our services. This policy applies to the site and all products and services offered by Ryan Hoover Information Security LLC.

2. Information We Collect

We may collect personal identification information from Users and Clients in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available.

2.1. Client Data

For the provision of our digital marketing services, we may be granted access to Client data, including but not limited to: website analytics, advertising account data, customer relationship management (CRM) data, and other proprietary business information. This data remains the sole property of the Client.

2.2. Personal Information

We may collect personal identification information, such as name, email address, and phone number, when voluntarily submitted to us through contact forms or other direct communication.

2.3. Non-Personal Information

We may collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized.

3. How We Use Collected Information

Ryan Hoover Information Security LLC uses collected information for the following purposes:

To Provide and Improve Services: Information and data provided by Clients are used exclusively for the purpose of executing the agreed-upon digital marketing services.
To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To Send Periodic Emails: We may use the email address to send information and updates pertaining to their order or inquiry. It may also be used to respond to their inquiries, questions, and/or other requests.

4. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our systems. All Client campaign data and analytics are handled with strict confidentiality.

5. Sharing Your Personal Information

We do not sell, trade, or rent Users' or Clients' personal identification information to others. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

6. Client Data Confidentiality

All data related to a Client's campaign, including performance metrics, strategies, customer lists, and analytics, is considered highly confidential. We will not disclose this information to any third party without the Client's explicit written consent, except as required by law. Access to this data is restricted to authorized personnel at Ryan Hoover Information Security LLC who require it to perform their duties.

7. Changes to This Privacy Policy

Ryan Hoover Information Security LLC has the discretion to update this privacy policy at any time. We encourage Users and Clients to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

8. Your Acceptance of These Terms

By using this Site or engaging our services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site or services. Your continued use of the Site or services following the posting of changes to this policy will be deemed your acceptance of those changes.