Terms of Service | Ryan Hoover Information Security LLC

1. Agreement to Terms

By engaging the services of Ryan Hoover Information Security LLC ("Agency", "we", "us"), you ("Client") agree to be bound by these Terms of Service. These terms govern the provision of digital marketing services, including but not limited to Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, Social Media Marketing, and Content Marketing.

2. Services

The Agency agrees to provide the digital marketing services as described in the mutually agreed-upon Statement of Work (SOW) or proposal. The SOW will detail the scope of work, deliverables, and specific objectives for the Client's campaign. Any services outside the scope of the SOW will require a separate agreement.

3. Timelines and Deliverables

The Agency will make every effort to meet the project timelines outlined in the SOW. However, these timelines are estimates and may be subject to change due to unforeseen circumstances or delays in receiving necessary information or assets from the Client. The Client understands that certain results, such as SEO rankings, are not guaranteed and are subject to factors beyond the Agency's control, such as search engine algorithm updates.

4. Payment Terms

The Client agrees to pay the fees as specified in the SOW. Payments for recurring services are typically due in advance of the service period (e.g., monthly). Invoices are payable upon receipt or as otherwise specified. Late payments may be subject to interest charges. All payments made to the Agency are non-refundable.

5. Client Obligations

The Client agrees to provide the Agency with timely access to all necessary materials, data, and personnel required to perform the services. This includes access to website backends, analytics accounts, advertising platforms, and any other relevant assets. The Client is responsible for the accuracy and legality of all content and materials provided to the Agency.

6. Confidentiality

Both the Agency and the Client agree to keep all non-public information received from the other party confidential. This includes business strategies, financial information, customer data, and campaign performance data. This obligation of confidentiality shall survive the termination of the agreement.

7. Intellectual Property

Any pre-existing intellectual property of either party will remain the property of that party. The Client will own the rights to all final, client-facing deliverables created by the Agency specifically for the Client under the SOW, upon full payment of all fees. The Agency retains the right to use the general knowledge, skills, and experience, as well as non-confidential elements of the work, for its own business purposes and in its portfolio.

8. Limitation of Liability

In no event shall Ryan Hoover Information Security LLC be liable for any lost profits, lost savings, or other incidental, consequential, or special damages arising out of the operation of or inability to operate the services, even if the Agency has been advised of the possibility of such damages. The total liability of the Agency for any claim arising from this agreement shall not exceed the total fees paid by the Client to the Agency in the three (3) months preceding the claim.

9. Termination

Either party may terminate the agreement with thirty (30) days' written notice. Upon termination, the Client is obligated to pay for all services rendered up to the effective date of termination. The Agency will provide the Client with all completed work and campaign data upon receipt of final payment.

10. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which Ryan Hoover Information Security LLC is located, without regard to its conflict of law principles.